Here's our Growing Confidence Guarantee:
- If you return the item(s) in sellable condition within 30 days,
(meaning it is in mint condition with all packing materials so we
can resell it) you'll receive a credit to your credit card, (or a
refund in the method of payment), for the purchase price minus shipping cost to you**.
- If you return the item(s) in less than sellable condition within
30 days, (meaning it has been lightly used and not damaged and/or
you put it together and it really didn't work for you), you'll receive
a 4SeasonGreenhouse Coupon for the purchase price (it can be used
at any of our Backyard HQ Stores, more are coming soon.) minus a
15% re-stocking fee and shipping cost to you.**
- If you return the item(s) in un-sellable condition, (meaning it
has been used, worn, damaged and we cannot resell it), we will return
the item to you.
Our Growing Confidence Guarantee also means:
- We guarantee that we will make your experience with us as pleasant
- We guarantee that our friendly and knowledgeable staff will be
on hand to provide you with the best customer service possible.
- We guarantee that when you call or e-mail,
you will talk to a real person in the USA who will give you the personal
attention you deserve.
- We guarantee that if you aren't satisfied with your purchase then
we aren't either, and we will do everything we can to make it right.
- We guarantee that if you don't like the item you purchased, we
will work with you to get a proper replacement.
- We guarantee our staff will do it's best to help you get the right equipment and supplies to help you have a super growing season!
We appreciate your business and we stand behind our Growing Confidence
The 4SeasonGreenhouse team
A BackyardHQ Company