• If you return the item(s) in sellable condition within 30 days, (meaning it is in mint condition with all packing materials so we can resell it) you'll receive a credit to your credit card, (or a refund in the method of payment), for the purchase price minus shipping cost to you**.
  
  
• If you return the item(s) in less than sellable condition within 30 days, (meaning it has been lightly used and not damaged and/or you put it together and it really didn't work for you), you'll receive a 4SeasonGreenhouse Coupon for the purchase price (it can be used at any of our Backyard HQ Stores, more are coming soon.) minus a 10% re-stocking fee and shipping cost to you.**
  
  
• If you return the item(s) in un-sellable condition, (meaning it has been used, worn, damaged and we cannot resell it), we will return the item to you.
  

Our Growing Confidence Guarantee also means:

• We guarantee that we will make your experience with us as pleasant as possible.
  
  
• We guarantee that our friendly and knowledgeable staff will be on hand to provide you with the best customer service possible.
  
  
• We guarantee that when you call or e-mail, you will talk to a real person in the USA who will give you the personal attention you deserve.
  
  
• We guarantee that if you aren't satisfied with your purchase then we aren't either, and we will do everything we can to make it right.
  
  
• We guarantee that if you don't like the item you purchased, we will work with you to get a proper replacement.
  
  
• We guarantee our staff will do it's best to help you get the right equipment and supplies to help you have a super growing season!

We appreciate your business and we stand behind our Growing Confidence Guarantee,

The 4SeasonGreenhouse team
A BackyardHQ Company